Frequently Asked Questions

  1. What's My Order ID?
    Order ID is a 16 digit number & letter that you received when you confirm your order.
    For example : ANISAR1122334455
    You can find your Order ID in your email (sent automatically after confirm order).
  2. How can I shop or place order?

    Please visit our “How to Shop” section in Left Navigation.

  3. Do I need an account to order?

    You can order as “guest” but we recommend you to register an account so you can make a faster checkout and payment and you don’t have to retype your address every time you want to purchase our products.

  4. I’ve forgotten my password. What should I do?

    Click “Forgotten Your Password?” link at the Sign In Page and follow the instructions.

  5. Icing gummi bears donut sweet roll danish oat cake donut fruitcake?

    So sorry for Sold Out items we can’t produce it anymore.

    But if you want to try to request it, you can email us at contact@cottonink-shop.com and tell us what you want to have.

    We might be considering it, or perhaps the items are available in our stockists.

  6. Chocolate bar jelly beans caramels jujubes danish?

    Our size only 1 free size (One size fits all).

    But we have an information in each product page (in Size Guide) for the size suggestion. In each page you can see in "Choose size" our size suggestion.

    For example "All size (S-XL)" suggests that the product will fit size from Small to XL. Meanwhile "All size (M-L)" will fit size Medium to Large.

    For size guide of what your size is, click here.